It is important to our team that your shopping experience works out just the way you planned it. We have listed our delivery methods and some tips below.
Shipping and Delivery Policy
We deliver products Australia wide using Australia Post and Couriers Please. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
All Deliveries are insured by us to make sure that your goods arrive in good condition and in a timely manner.
Shipping Destinations
If you live in a remote area we are happy to contact our couriers and get an estimated delivery time for you. Simply send us an email with your address details and a list of the products that you are interested in and we will get the information for you. We will respond to delivery enquires during business hours. Monday to Friday 9am till 5pm.
Customer Service Policy
World of Music is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Security Policy
When purchasing from World of Music your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.
Contact
For any queries regarding any of the above information please contact our sales team at sales@worldofmusic.com.au
